AI Team Documentation
AI Teams organize specialized Digital Employees around a business function, with humans providing direction, judgment, and approval where required.
The architecture separates the definition of work from the technology that executes it. Teams, Digital Employees, skills, orchestration, customer context, governance, execution environments, and tools can evolve independently.
Core model
- Humans set goals, provide expertise, review work, and control approvals.
- AI Teams organize work around a business outcome.
- Digital Employees own defined jobs and responsibilities.
- Skills define how specialized work is performed.
- Orchestrators sequence work, validate outputs, and enforce gates.
- Execution layers make teams executable across supported AI environments.
- Customer control layers govern access to enterprise data, systems, tools, and users.
- Tools and integrations let approved work reach external systems and information.
Start here
Read How AI Teams Work for the operating model or Reference Architecture for the technical view.